The Hopes: Terms Of Use
The Hopes: 使用条款
Terms of Use
Last Updated: December 5, 2024
Welcome to The Hopes application and website (hereinafter collectively referred to as the "Platform").
These Terms of Use ("Terms") govern your access to and use of the Platform, as well as your rights and obligations regarding our services. Please read these Terms carefully, and ensure you agree to abide by them before using the Platform.
By accessing or using the Platform, you acknowledge and agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
1. Eligibility to Use the Platform
1.1 Membership Eligibility
Only individuals aged 18 or above or users who are of full legal capacity under local laws may use the Platform services.
1.2 Accurate Information
Users must provide accurate, up-to-date, and complete personal information during registration and keep their details updated.
1.3 Violation Liability
If a user provides false information or violates these Terms, the Platform reserves the right to suspend or terminate their account.
2. Scope and Limitations of Services
2.1 Member Shopping and Offers
The Platform provides exclusive member discounts, curated product purchases, and occasional events.
2.2 Prohibited Uses
Users may not use the Platform for illegal, infringing, or socially unacceptable activities, including but not limited to:
Spreading offensive or inappropriate content;
Sharing unauthorized copyrighted material;
Sending spam or advertisements;
Attempting to access Platform data or systems without authorization.
2.3 Service Adjustments
The Platform reserves the right to suspend, modify, or terminate any feature or service as needed, without prior notice.
3. Intellectual Property
3.1 Platform Content
All content on the Platform (including but not limited to text, images, icons, designs, and software) is owned by us or our licensors and is protected under applicable laws.
3.2 Prohibited Use
Users may not use, copy, or distribute Platform content in any form without prior authorization.
4. Shopping and Return Policy
4.1 Order Confirmation
After completing a purchase, users will receive an email or message confirming their order. The Platform reserves the right to cancel orders under reasonable circumstances (e.g., insufficient stock or obvious pricing errors).
4.2 No Returns or Exchanges
All sales are final, and items cannot be returned or exchanged. However, the policy may be adjusted to comply with local laws or in special cases.
4.3 Responsibility for Goods
Users must inspect goods upon receipt. In case of damage or error, please contact our customer service within 24 hours of receipt.
5. Privacy and Data Protection
5.1 Data Use
We are committed to protecting your personal information, which is collected, stored, and used in accordance with our Privacy Policy.
5.2 Data Security
While we employ various measures to ensure data security, we cannot guarantee absolute protection and are not responsible for breaches caused by factors beyond our control.
6. Account Management
6.1 Account Security
Users are responsible for maintaining the confidentiality of their account and are liable for all activities conducted through it.
6.2 Account Termination
The Platform reserves the right to suspend or terminate an account if these Terms are violated and may take further action as necessary.
7. Limitation of Liability
7.1 Service Availability
The Platform is provided "as is" and "as available." We make no guarantees regarding uninterrupted, accurate, or suitable services.
7.2 Indirect Losses
We are not liable for indirect losses resulting from the use of the Platform, including but not limited to data loss or lost profits.
8. Dispute Resolution
8.1 Amicable Settlement
Any disputes arising from the use of the Platform should first be resolved amicably.
8.2 Arbitration
If no agreement is reached, users agree to submit disputes to a competent arbitration body, in accordance with local laws or the applicable terms of service.
9. Governing Law and Amendments
9.1 Governing Law
These Terms are governed by local laws. In case of conflict, local laws will prevail.
9.2 Amendments
The Platform reserves the right to revise these Terms at any time and will notify users of significant changes when appropriate. Revised Terms will take effect immediately upon being published on the Platform. Continued use of the Platform constitutes acceptance of the updated Terms.
10. Contact Information
For any questions regarding these Terms, please contact us at: info@thehopes-online.com
By registering or using the Platform, you confirm that you have read and agree to these Terms, including the Privacy Policy, Disclaimer, and No-Return Policy.
We look forward to providing you with an enjoyable shopping experience. Thank you for your trust and support!
Final Decision
The Platform reserves the right to make the final decision regarding the interpretation and implementation of these Terms.
使用条款
最后更新：2024 年 12 月 5 日
欢迎来到 The Hopes 应用程序和网站（以下统称为“平台”）。
这些使用条款（“条款”）管辖您对平台的访问和使用，以及您对我们服务的权利和义务。请仔细阅读这些条款，并确保您同意在使用平台前遵守这些条款。
通过访问或使用平台，您承认并同意受这些条款、我们的隐私政策以及所有适用法律法规的约束。
1. 使用平台的资格
1.1 会员资格
只有年满 18 岁的个人或根据当地法律具有完全法律行为能力的用户才能使用平台服务。
1.2 准确的信息
用户必须在注册时提供准确、最新和完整的个人信息，并保持其详细信息更新。
1.3 违约责任
如用户提供虚假信息或违反本条款，平台有权暂停或终止其账号。
2. 服务范围及限制
2.1 会员购物及优惠
平台提供会员专属折扣、精选商品购买及不定期活动。
2.2 禁止使用
用户不得使用平台进行非法、侵权或社会不可接受的活动，包括但不限于：
传播冒犯性或不当内容；
分享未经授权的版权材料；
发送垃圾邮件或广告；
试图未经授权访问平台数据或系统。
2.3 服务调整
平台有权根据需要暂停、修改或终止任何功能或服务，无需事先通知。
3. 知识产权
3.1 平台内容
平台上的所有内容（包括但不限于文本、图片、图标、设计和软件）均归我们或我们的许可人所有，并受适用法律保护。
3.2 禁止使用
未经事先授权，用户不得以任何形式使用、复制或分发平台内容。
4. 购物和退货政策
4.1 订单确认
完成购买后，用户将收到一封确认其订单的电子邮件或消息。平台保留在合理情况下取消订单的权利（例如，库存不足或明显的定价错误）。
4.2 不退换货
所有销售均为最终销售，商品不可退换货。但是，政策可能会根据当地法律或特殊情况进行调整。
4.3 商品责任
用户必须在收到商品后进行检查。如有损坏或错误，请在收到商品后的 24 小时内联系我们的客服。
5. 隐私和数据保护
5.1 数据使用
我们致力于保护您的个人信息，这些信息将按照我们的隐私政策进行收集、存储和使用。
5.2 数据安全
虽然我们采取了各种措施来确保数据安全，但我们无法保证绝对的保护，并且对于因我们无法控制的因素造成的违规行为不承担任何责任。
6. 账户管理
6.1 账户安全
用户有责任维护其账户的机密性，并对通过该账户进行的所有活动负责。
6.2 账户终止
如果违反这些条款，平台保留暂停或终止账户的权利，并可根据需要采取进一步行动。
7. 责任限制
7.1 服务可用性
平台按“原样”和“可用”提供。我们不保证服务不间断、准确或合适。
7.2 间接损失
我们不对因使用平台而造成的间接损失负责，包括但不限于数据丢失或利润损失。
8. 争议解决
8.1 友好解决
因使用本平台而产生的任何争议应首先友好解决。
8.2 仲裁
如未达成协议，用户同意根据当地法律或适用的服务条款将争议提交有管辖权的仲裁机构。
9. 适用法律和修订
9.1 适用法律
本条款受当地法律管辖。如有冲突，以当地法律为准。
9.2 修订
本平台保留随时修改本条款的权利，并将在适当时通知用户重大变更。修订后的条款将在平台上发布后立即生效。继续使用本平台即表示接受更新后的条款。
10. 联系信息
如对本条款有任何疑问，请联系我们：info@thehopes-online.com
通过注册或使用平台，您确认已阅读并同意本条款，包括隐私政策、免责声明和不退货政策。
我们期待为您提供愉快的购物体验。感谢您的信任和支持！
最终决定
平台保留就本条款的解释和实施做出最终决定的权利。